Terms & Conditions


  • All Purchases above 5kg gets Free Delivery
  • Any purchases below 5kg will be charged a flat rate of RM 10
  • Currently we are delivering only withing Klang Valley

Cancellation and Changes to Order by Customer

  • Our orders are based on a pre-order mode.
  • Orders must be made before 11 pm of the day and orders will be delivered by the next day from our plantations
  • Due to the nature of the products, once orders are made, no cancellation is allowed
  • Items sold are not exchangeable nor refundable
  • Under extreme circumstances such as fruit damage during delivery, we will substitute an element of similar or greater value to ensure deliveries are made on time

Problems with Order

Should you have any problems with the order, please do not hesitate to email us at hello@durianpower.com or call us at +6017 393 8005/whatsapp +6017 393 8005

Any replacement and compensation will be made on a case-by-case basis. However, please contact us immediately when you receive your product with visual proof so that we can validate the claim.

Cancellation of Order by Durian Power

Durian Power reserves the right to cancel any order by giving advance notice and a full refund will be provided for such instances.

Local Pick-up (this will depend on whether we get the physical store)

Should you wish to pick up your products at our store, please provide us with the relevant instructions during your order.